Privacy Policy

At Hearthbridge Wellness, we are committed to protecting your privacy. This Privacy Policy explains how your personal data is collected, used, and safeguarded when you interact with our services and website.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you register for our services, subscribe to our newsletter, request information, or participate in our programs. This information may include:

  • Contact Information: Name, email address, phone number, mailing address.
  • Health Information: Details about your health goals, medical history, lifestyle, and dietary preferences, as necessary for personalized coaching and guidance. This information is collected with your explicit consent.
  • Payment Information: Credit card details and billing address when you make a purchase. (Note: We use secure third-party payment processors; we do not store full credit card numbers on our servers.)
  • Usage Data: Information about how you access and use our website, including IP address, browser type, pages visited, and time spent on pages.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and manage our services, including personalized lifestyle coaching, nutritional guidance, and stress management programs.
  • To process your transactions and send you related information, including purchase confirmations and invoices.
  • To send you updates, newsletters, marketing, and promotional communications that may be of interest to you, with your consent where required.
  • To improve our website, services, and user experience.
  • To respond to your inquiries, comments, and feedback.
  • To comply with legal obligations and protect our legitimate business interests.

3. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your explicit consent, except in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you (e.g., payment processors, email service providers). These parties are bound by strict confidentiality agreements.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred to the acquiring entity.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These include:

  • Encryption of sensitive data during transmission.
  • Secure servers and restricted access to data.
  • Regular security audits and updates to our systems.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access the personal data we hold about you.
  • The right to request correction of inaccurate personal data.
  • The right to request erasure of your personal data.
  • The right to object to the processing of your personal data.
  • The right to request restriction of processing your personal data.
  • The right to data portability.
  • The right to withdraw consent at any time where we rely on your consent to process your personal data.

To exercise any of these rights, please contact us using the contact details provided below.

6. Third-Party Links

Our website may contain links to third-party websites. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Last Updated: October 26, 2023

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Hearthbridge Wellness
2847 Elmwood Avenue, Suite 320
Portland, OR 97205
United States
Phone: (503) 742-6189
Email: [email protected]